Refund Policy - Lone Star Bandit
Thank you for shopping at Lone Star Bandit! Our refund policy is as follows:
- Eligibility: Unused and undamaged products can be refunded within 7 days of delivery.
- Initiation: Contact us to request a refund and provide order details.
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error.
- Refund Process: Once we receive the eligible returned product, we will process the refund to the original payment method, excluding shipping fees.
- Non-refundable Items: Customized/personalized items and purchases from third-party sellers are non-refundable.
- Damaged or Defective Products: Contact us within 14 days of delivery for assistance.
For more details or assistance, please contact our customer support team using the Contact Us page.
Effective date: 7/1/23
Thank you for choosing Lone Star Bandit!